Theme: Promote innovation in a team environment
Context: You work in a luxurious restaurant that is attracting a lot of guests during the summer holidays and companies for organizing functions (meetings, departures...)
Recently the production levels of your work group or team appear to have decreased. You need, therefore, to increase the quality and quantity of outputs.
- How would you determine if it were necessary to make the team more diverse or to bring in other team members? How could diversity amongst existing team members be utilised to address this issue? What else might the team need to achieve acceptable production and quality levels?
- Explain the strategies you might use to create opportunities to innovate within the team to solve the problem. Give reasons for using these methods. Why do you consider that they are the most efficient and effective ways of involving the team in the problem solution? How should you ensure that the team members cooperated and collaborated?