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"The third stage (Norming) of group development is a time when group processes and procedures are adjusted so that the group can work at higher levels of performance".

Chapter nine of the book discusses that this stage is when teams work on "Fine-Tuning".

Based on this statement and chapter nine, answer the following:

a. Recall a time on a team where you feel your team should have adjusted their group processes and procedures.

b. Provide a brief explanation of that team and that situation.

c. What was the outcome of that team?

d. What changes should have been implemented?

e. And, if found in that situation, in the future what role would you take?

Operation Management, Management Studies

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