The subject is customer service - You need to prepare presentation about conflict management and probably do the critical thinking

As an individual group member, your Final Project Presentation should:

Specify the contribution you made to the project.

Discuss the role(s) you played as defined in the group contract in this project.

Indicate the value of the project to you. Discuss in detail, with specific examples, your assigned group dynamic principle(s).

Incorporate verbally a minimum of two academic sources during the presentation.

Include at least one visual aid (table, graph, photo, concept diagram, etc.).

Consist of a minimum of 7-8 slides

Attachment:- Assignment.rar