1. Which of the following is not an essential characteristic of an organization?
coordinated activities
network of individuals
division of labor
monitoring systems
goal orientation

2. Stereotypes tend to be:
an enduring human quality.
an inconsistent human quality.
a temporary human quality.
a rational human quality.
both B and C.

3. Three interpersonal factors related to the strategic approach to organizational behavior include _____________, communication, and conflict.
quality of leadership
individual behavior
personality type
group behavior
individual and group behavior

4. International ethics focus on:
corruption.
exploitation of labor.
environmental impact.
all of the above are correct.
none of the above.

5. The strategic approach to OB involves organizing and managing the people's knowledge and __________ effectively to implement the organization's strategy and gain a competitive advantage.
time
jobs
skills
morale
c. development

6. As globalization increases, the need for __________ increases.
affirmative action programs
diversity management
brainstorming
climate oriented teamwork
both C and D

7. __________ and ______________ have many opportunities for international exposure and experiences in firms that use a transnational approach.
Individual associates; managers
Managers; upper management
Individual associates; upper management
Managers; senior management
Associates; senior management

8. ___________ are principles of proper conduct focused on issues such as corruption, exploitation of labor and environmental impact.
Transnational ethics
World ethics
International ethics
Domestic ethics
Universal ethics

9. Companies use expatriates for international assignments to:
fill skill gaps in foreign units.
launch new units.
facilitate technology transfer to another country.
help build management expertise in a foreign unit.
all of the above are correct.

10. Which of the following attributes is most important in allowing a manager to be effective and successful?
strong financial skills
high level of intelligence
effective interpersonal skills
superior technical ability
high individual achievement