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The Sexton Company is a large, successful manufacturer of auto parts. The company has had a policy of actively supporting its employees in their self-development efforts. They either paid tuition or gave employees time off to attend seminars. Ms. Schmidt was the office manager, and was known as a 'real autocrat' by her subordinates. She went off to attend a two-week seminar on "Improving Leadership Effectiveness." When she returned she announced that she had learned new methods from the seminar and would make changes. One change she said would be to stop being so strict. Instead she would begin to allow employees to be more flexible in how they performed their duties. (What will be the effects of the new Ms. Schmidt? If she does not change after the announcement, what will be the effects? Do you think she changed her leadership style? Why or why not?

Operation Management, Management Studies

  • Category:- Operation Management
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