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Management Studies

The Sellinger Business School's Information Technology Service (ITS) is considering a new process to refurbish older computers in order to save on costs of buying new computers. The five steps to the process are:

Step	Description	Time per computer
1	Move the machine to their work area	5.2 minutes
2	Scrub and clean hardware	14.5 minutes
3	Strip off old operating system	11.8 minutes
4	Install new operating system & software	8.8 minutes
5	Move machine back to its previous location	8.2 minutes

One member of ITS will be assigned to each step. Each member will work a 40 hours per week and rotate jobs each week. Demand is forecasted at having to refurbish 233 computers per week. ITS is unsure that they can deliver on the promise.

After 8 hours, how many units of work-integral-process (WIP) will beta at station 2 if all stations are working at their maximum capacity (assume steady state)?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92787609

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