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The Robots Are Coming for Wall Street (Case)

After reading the case carefully, answer each question in a short essay (150-300 words). Note we will not count the words; this is a guideline to help you use your time wisely.

Make sure you answer all the questions, and that use critical thinking in your answer, focusing on: clarity, accuracy, depth, relevance, breadth, precision. Answers that use class concepts and case evidence will earn the highest scores.

1. Consider the relationship between the increase in automation in the financial industry, and the threat of job replacement, and the concept of emotional intelligence.

Thinking about the definition and four competencies of emotional intelligence, do you believe high emotional intelligence will be more or less important in a workplace with more automation? Justify your answer with a discussion of emotional intelligence and evidence from the case.

2. As automation enters the workplace, what are some motivational challenges that might occur with current employees? Cite two distinct theories of motivation to explain how employees might be affected.

Next, make two recommendations based on the theories you cited that would keep these employees motivated. Make sure to name and clearly define your motivational theories, and use evidence from the case and from our class to justify your choice in theories.

You will answer two essay questions about the assessment; recommended length is at least 300 words, and most successful answers are in the 400-500 word range.

You may use your notes, book, and online searches to complete your writing; however, this is not a research paper but your interpretation and evaluation of the article and the questions.

For your reference, the two questions will cover one of the following topics:

What is Organizational Behavior

Diversity

Attitudes and Job Satisfaction

Emotions & moods

Personality & values

Perception & decision making

Motivation

Communication

Operation Management, Management Studies

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