The purpose of this assignment is to: test the learner's knowledge, skills and competence in relation to the principles, concepts and theories underpinning the process of business operations management.Scenario: The owner of an organisation that you are familiar with, one that you work for or have worked for in the past has heard that you are studying for a Degree in Business and has asked you for advice in relation to the operational aspect of his/her business (restaurant in UK or Ireland). Following a two week review of the business you have come to the conclusion that the owner of the business has absolutely no idea of ‘operation'in a business context.

You have decided to draft a document that you hope will put into context the importance of managing operations efficiently.This is an INDIVIDUAL assignment. Your submission must be in Times New Roman (font), with a font size of 12. The assignment must include a Table of Contents, with an appropriate numbering system, citations and a reference list. The word count for this assignment is 1,500. You must include a statement that the submission is all of you own work. This statement is referred to as a ‘Declaration of Authenticity'

Task 1:

Produce a set of clearly defined operational outcomes To achieve a Pass you must explain how a firm may achieve the operational outcomes as represented by the five performance objectives. Sources must be referenced in accordance with the Harvard Referencing System and also evaluate how the organisation that you are studying can implement the stated objectives. To achieve a Merit you must you must critically evaluate how these performance objectives may change over time as the competitive environment changes.

Task 2:

Produce a network plan and indicate the resultant critical path To achieve a pass you must produce a network plan and indicate the resultant critical path and develop a network plan and indicate the resultant critical path for your company. To achieve a merit you must you must suggest other areas of the company that the networks plan and critical path analysis could be applied to for the benefit of the company. Task 3: Explain how quality could be defined and maintained. To achieve a Pass you must explain the various operations quality monitoring and control techniques for operations and evaluate the applicability of the quality monitoring and control techniques to your chosen organisation. To achieve a Merit you must you must suggest how the firm can implement the quality monitoring and control techniques to your chosen organisation.