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The problem-solving process involves seven steps (the first five of which are part of the decision-making process):

Define the problem

Identify the alternatives

Determine the criteria

Evaluate the alternatives

Choose an alternative

Implement the selected alternative

Evaluate the results

What type of errors might occur at the various steps of the process that can impact the quality of a decision or future decisions?

Can you find examples from your own experience or from the media that demonstrate what errors occurred and how the error impacted the quality of the final results?

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92759363

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