problem 1: Lillian and Frank Gilbreth are mainly responsible for principles of:

a) Socio-technical systems.
b) Zero inventories.
c) Motion study.
d) Interchangeable parts.

problem 2: The principles of scientific Management comprised:

a) Rise of service sector.
b) Increased motivation via additional employee fringe benefits.
c) Implementation of the 44 hours work week.
d) Development of cooperation between management and production workers.

problem 3: Which of the given is least associated to the management science era:

a) Efficiency experts.
b) Operational research.
c) Optimum solution.
d) Statistical theory.

problem 4: POM is applicable:

a) Mostly to the service sector.
b) Mostly to the manufacturing sector.
c) To manufacturing and service sectors.
d) To services exclusively.
e) To the manufacturing sector exclusively.

problem 5: The person most responsible for popularizing interchangeable parts in manufacturing was:

a) Eli Whitney.
b) Whitney Houston.
c) Sergio Farmerson.
d) Lillian Gilbreth.
e) Frederick Winslow Taylor.