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The Peppercorn Dining case in the Cummings & Worley textbook (pages 217-238).

1. How effective was the OD consultants' data gathering? The content of the data? The process of how the data were collected?
2. Describe the quality and quantity of data collected by the consultants.
3. What concepts or models might help you analyze the date? What conclusions would you draw fro the analysis?
4. Describe how should the feedback session be designed?

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