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Q. Employees of an online customer service center answer questions asked by e-mail by the Corporations customers. Every employee works an 8-hour shift which includes a 30-minute lunch break also 2 additional 15-minute breaks. The management has set a standard which every employee should be able to answer at least 400 e-mails during every shift. Computes the tact time based on the information given.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9308694

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