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Management Studies

The Illinois Department of Transportation manages a toll tunnel and has decided to experiment with the use of a debit card for the collection of tolls. Initially, only one lane will be used. Cars are estimated to arrive at this experimental lane at the rate of 750 per hour. During the test at the toll tunnel it will take exactly four seconds to verify the debit card.

a. In how much time would you expect the average toll tunnel customer to wait in line, pay with the debit card, and leave? (Do not round intermediate calculations.)

Average total time seconds

b. How many cars would you expect to see in the system? (Round your answer to 2 decimal places.)

Average number in system cars

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92287785

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