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The Hair Port is a hair-styling salon at Riverside Mall. 4 stylists are always available to serve customers on a first-come, first-served basis. Customers arrive at an average rate of 3 per hour (Poisson distributed), and the stylists spend an average of 50 minutes (exponentially distributed) on each customer.

Determine the average number of customers in the salon, the average time a customer must wait (in minutes) and the average number waiting to be served. (Round answers to 2 decimal places, e.g. 2.75.)

Operation Management, Management Studies

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