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The following describes the dales procedures for a hypothetical company. All procedures are manual and use hard-copy documents.

The sales department clerk receives a customer orders from the customers and prepares a three-part sales order. The three copies are sent to the credit department for approval, where the clerk reviews the Customer Credit Records. After approval, the credit department clerk returns one copy of the sales order to the Sales Department, where it is reviewed and filed. The remaining two copies are sent to the warehouse. The Warehouse clerk picks the goods from the shelves and sends them along with one copy of the sales order to the shipping Department. The third copy of the sales order is filed in the warehouse. Upon receipt if the goods, the shipping clerk prepares a shipping notice and sends the goods and one copy of the sales order to the customer. The clerk then sends the shipping notice to the Billing Department. Upon receipt of the shipping notice the billing clerk updates the customer's account receivable and files the shipping notice in the department.

REQUIRED

Prepare a system flowchart of the sales procedures previously described.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93068328

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