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The Don's Lumber Company on the Hudson River is one of the oldest retail lumber yards in New York State. It features a large choice of materials for flooring, decks, mouldings, windows, siding and roofing. The prices of lumber as well as other building materials are constantly changing. When a customer inquiries about the price on pre-finished wood flooring sales representatives refer a manual price sheet as well as then call the supplier for the most recent price. The supplier in turn refers a manual price sheet which has been updated each day. Frequently the supplier must call back Don's sales reps for the reason that the company does not have the newest pricing information immediately on hand. Assess the business influence of this situation, define how this process could be improved with information technology, and classify the decisions that would have to be made to implement a solution. Who should be making those decisions?

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