The CEO and Board of Directors would like to gauge the scope of the work involved in developing a Workplace Sustainability Policy. You have been requested to review the summary of information provided from the Environmental and Sustainability Consultant and provide a brief report addressing the following points to be considered:
1. The Scope of the Workplace Sustainability Policy
2. The type of information that is required to be collected to develop the policy and where the information can be gained. This should include relevant laws and any supporting documentation on best practices to support compliance in environmental performance and sustainability.
3. The nature and extent of stakeholder consultation that is required to be undertaken to introduce and implement sustainable work practices in line with the documented policy and procedure. Include methods to be used and to discuss possible approaches to policy development and implementation.
Part B
The CEO and Board of Directors have considered the information you have provided and prior to commitment to the development of a Workplace Sustainability Policy would like further information. The CEO has now requested that you now formalise a plan for the development and implementation of the Workplace Sustainability Policy and provide a detailed written report of your proposal.
In your report you should address each of the following key areas:
1. Identify appropriate strategies and support these with evidence.
2. Establish goals and objectives which indicate benchmarks. Indicate how the Strategic Plan could be updated to include these new goals and objectives. Do they fit in with the organisation's overall objectives?
3. Outline recommendations for policy options based on likely effectiveness, timeframes and cost.
4. Draft a paragraph that reflects the Bayside Call Centre ethos and commitment to sustainability as an integral part of business planning and as a business opportunity. (This will be inserted into the whole policy and individual Position Descriptions at a later date.)
5. Outline the changes that will be required in the Organisational Chart and the Position Descriptions of individuals. Outline the updates to be made to other documents, including organisational policies/ documents. What new documents will be required to support new roles and responsibilities in the organisation?
6. Outline how you will develop and monitor policies for analysing data on enterprise resource consumption.
7. How will you manage the information technology requirements of the Sustainability Management System? Outline the software you will use to record and file information to measure organisational usage of resources and items relating to the policy. What software will you use to assist you in the analysis of charts, flowcharts, graphs and other visual data and information?
8. Recommend appropriate methods of implementation with evidence.
Part C:
The CEO and the Board of Directors of Bayside Call Centre have reviewed your plan for the development of a Workplace Sustainability Policy and agreed to proceed with the development and implementation.
You are required to develop the Workplace Sustainability Policy and prepare the process for implementation. You are required to:
- Prepare the finalised copy of the Workplace Sustainability Policy to be implemented
- Prepare a promotional flyer that will inform staff of the new Bayside Call Centre Workplace Sustainability Policy. Include the positive outcomes of implementation to be expected by key stakeholders.
- Write a memo to the CEO outlining the communication strategies you plan to use to communicate the new workplace sustainability policy. Include in the memo the methods you will use to communicate the message and how you will proceed, assign new responsibilities, and deal with potential conflicts.
Part D:
A procedure to support the implementation of the Bayside Call Centre Workplace Sustainability Policy is now required to support the initial implementation of the new policy.
Create a procedural document to provide details in support of the implementation. It should cover:
- Summary outline of new Bayside Call Centre Workplace Sustainability Policy
- Changes to be implemented - new methods - changes to existing systems and practices
- Timeline of roll out
- Responsibilities assigned to staff - new roles
- How recording systems will be used to monitor the success of the roll out - what will be measured - benchmarks
- How continuous improvement will continue to be a strong focus within Bayside Call Centre and outline any strategies for supporting and encouraging the involvement of everyone in this process
10 weeks have passed since the implementation of the new Bayside Call Centre Workplace Sustainability Policy and the CEO has requested if it is possible to review the implementation of the Workplace Sustainability Policy and its effect on the workplace.
Task 1:
In a memo to the management team, outline how you plan on review and improve the Bayside Call Centre Workplace Sustainability Policy both currently and continuously over time. Include in your memo how comparisons of the organisation's progress against benchmarks and industry best practice will be conducted. Explain how you will modify policy and procedures to ensure improvements are made in line with the results of any reviews conducted.