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The case study features an analysis of the organizational practices of either a profit or not-­for­profit workplace. The analysis of this workplace is based primarily on the topics and issues presented. A primary objective of this activity is to develop a scenario based on managerial communication topics, create analysis questions based on findings, provide answers for issues under investigation, and ultimately offer recommendations concluding with a resolution of communication weaknesses.
The "Case Analysis Strategies for Success" section of this page provides important advice and direction relative to a superior final product.
DIRECTIONS Step 1: Select the Organization. Your first step will be to choose an organization on which to base the project. There are four possibilities:

1. Use your current organization.

2. Use a past workplace.

3. Use an organization within which you have engaged in significant communication as a stakeholder; possible examples include and educational institution, a place of business where you were a consumer or client; a volunteer organization.

4. Interview a small business professional regarding her or his workplace communications. When selecting an organization, be sure that you will be able to assess the communication to a degree whereby you could make managerial recommendations. For example, this project could not be completed if the depth and breadth of interaction consists simply of arguing with a department store manager over the return of an unwanted item. Should you have any concerns about your choice, contact the course mentor and dialog about your intended organization before beginning this project

Operation Management, Management Studies

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