Case study: The Best School of Business functions international business programs in ten locations throughout the Europe. The school had its first class of 9,000 graduates in 1965. The school keeps track of each graduate’s student number, country of birth, name, current country of citizenship, current name, current address, and name of each major the student completed (each student has one or two majors). To maintain strong ties to its alumni, the school haves several events around the world. Events have title, location, date, and type (e.g., reception, seminar or dinner). The school requires keeping track of which graduates have attended which events. When a graduate attends an event, a comment is recorded regarding the information school officials learned from that graduate at that event. The school also keeps in contact with graduates by mail, telephone, e-mail and fax interactions. As with events, the school records information learned from the graduate from each of these contacts. When a school official knows that he or she will be meeting or talking to graduate, a report is produced showing the latest information concerning that graduate and the information learned throughout the past two years from that graduate from all events and contacts the graduate attended.

(a) Draw the relevant diagrams found at the following levels of the above mentioned case.

(i) Business processes.

(ii) Business functions.