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The Balanced Scorecard (BSC) has been used widely in recent years because it focuses on important business perspectives other than financial.

a) Identify the four perspectives of the BSC and explain briefly.

b) Choose a business that you can use the BSC as a management controlling method.

c) Identify two performance metrics within each perspective of the BSC of your chosen business and describe briefly.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92539669

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