The application of control charts is straightforward in, Ask an Expert

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The application of control charts is straightforward in manufacturing processes where you have tangible goods with physical characteristics you can easily measure on a numerical scale. Quality control is also important in service businesses, but you are generally not going to want to measure the physical characteristics of your customers! Do you think control charts have a place in service businesses? Discuss how you might apply them to specific examples.

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Operation Management, Management Studies

Category:- Operation Management
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