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The American Automobile Association (AAA) and Mobile Travel Guide evaluate and rate hotels based on specific criteria such as size, appearance, service and rate. Hotel ratings and classifications were designed to help travelers choose the right hotel according to their needs and desire. However, the increase in technology has exposed hotels to online reviews. Do you agree or disagree that hotel ratings are overlooked due to social media? Does social media influence travelers more than the traditional AAA and Mobil ratings?

Please answer in three to four substantive paragraphs.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M91988721

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