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The ABC Company has collected the following cost data for the year:

Receiving Inspection $ 15,232

Production Scrap $ 32,150

Rejected Products $ 6,200

Product Design $ 25,422

Customer Adjustment Credit $ 85,654

Online Inspection $ 17,248

Quality Team Meeting $ 7,540

Downgrading Products $ 1,125,328

Customer Need survey $ 3,250

Final test $ 25,758

Prototyping $ 136,802

1- Organize these cost in COQ categories and put any non-QOC data in NQ category.

2- Compute the ratio of prevention and appraisal costs to failure costs

3- Recommend strategies for reducing the Total Quality Cost.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92516403

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