Textbook "lean production simplified" chapter 2 homework questions

1. define value for the following organizations:

a. weld department in a truck manufacturing factory

b. purchasing department in an auto plant

c. Quality department in a large appliance manufacturing plant

d. emergency department in a large urban hospital

e. mortgage department in a large bank

f. human resources department in a university

g. sales department in a home building company

in developing your answers for each, consider the following questions: who are the customers? what do they need?

2. provide at least one example of the eight kinds of waste for each of the following:

a. weld department in a truck manufacturing factory

b. purchasing department in an auto plant

c. Quality department in a large appliance manufacturing plant

d. emergency department in a large urban hospital

e. mortgage department in a large bank

f. human resources department in a university

g. sales department in a home building company