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Textbook : BUSINESS RESEARCH METHODS By DONALD R. COOPER and PAMELA S. SCHINDLER

Review the scenario discussed in chapter 8 (in "business research method.pdf"), discussion question 8 (on the final pages of the chapter). Then, in no more than one page(double space), answer the following questions:

a: What other information might you find useful to observe?

b: How would you decide what information to collect?

c: Devise the operational definitions you would need.

d: What would you say in your instructions to the observers you plan to use?

Additional question: List any potential ethical issues in the conduct and execution of your research and propose how to address them.

Operation Management, Management Studies

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