Technology-aided business communication applications

Find as many business communications technology applications as possible. For each situation you identify, briefly describe the following:

1. The business communications situation (including the business function being accomplished)
2. The way communication occurred in the pre-technology setting
3. The technology now being used
4. Advantages and disadvantages to the technology-aided communication approach

Technology application examples can range from situations as varied as using the telephone or walkie-talkie to talk to someone vs. talking in person to tweeting to advertise product enhancements.