Technological advances have greatly simplified management processes. However, technology has complicated some of the "control" issues between the employee and the employer.

Consider the following:

• According to the American Management Association, nearly 80% of businesses monitor employees. This number is growing!
• Recreational "on the job surfing" has been said to cost billions of dollars in wasted resources and loss of productivity.
• Employers monitor computer and internet use, phone calls, and email.
• Some companies require employees to wear badges that transmit where an employee is at all times.

Please answer this questions in complete sentences. Question/answer format (1 to 3 sentences are ok):

1. What type of control processes are used at your place of work and/or what types of control processes you would put into place as a business owner or manager?
2. Is there a point when management's "need to know" crosses over to become an invasion of privacy?
3. Do any situations exist where employers should be able to monitor employee behavior off the job? Why or why not?