Technical Communication Edition 8 Chapter 4: Organization of the report: The Commute Group has agreed on the audience for the report, the likely qulaifications for participation in the pilot study, advantages of telecommuting, and some possible problems with the study and with telecummuting in general. However, the group has not resolved two main questions:

(1) what part of the information assembled shoul dbe included in the report, and (2) what order this information should assume. In other words, the group must wrestl with matters of organization. Indeed, disagreements abotu these two issues created a stumbling block in the group's work. Assume the role of documentation specialist who is assigned to standing proposal-writing team at the Boston branch. You have been called in by the Commute Group to help create an effective and persuasive argument. Answer the following questions, remembering that you are not to be concered with specific report sections or headings desribed later in this book. Instead, this exerices concerns onlt the generic ABC( Abstract/Body/Conclusion) structure explained in this chapter.

1) Briefly, how should the ABC structure be used to organize this report? Your answer should take into account the intended purpose and audience of the report.

2) More specifically, what points would you suggest be included in the abstract componet? What issues ned not be addressed? Why?

3) What points would you suggest be included in the body? Why? In what order? Explain the rationale for the order you suggest. If you have excluded some information discuss by the committe, explain why.

4) given what you've read so far, what one main purpose should be served by the conclusion componet of the group's report? To accomplish this puroise, what information should be included? Why?

5) What issues, if any, remain to be discussed by the Commute Group before it writes its recommendation report?