Team Task and Process

a. Is it important for managers to get both the team 'task' and team 'process' working well together? Why or why not?

b. As a manager, how can you improve your team's task commitment and the way the team works together?

2. Assess your functional leadership skills by completing the checklist in the reading from Kris Cole (Chapter 13, pages 380-381). Using ideas from the checklist, develop a plan for how you, as a manager can meet the individual, task and team needs of your team in the future.

3. Explain Bruce Tuckman's model of the five stages of a team's life cycle and the key questions that are likely to arise in each stage. 

4. What are the three critical ingredients of a team's emotional intelligence? As a manager, what steps can you take to develop your team's collective emotional intelligence?