Task

Journal Entry. The Journal function in Interact2 must be used. External journal sites are not permitted. If your country geo-blocks Interact2 website or your circumstance prevents you from accessing the Internet (eg. due to a disability or if you are in a correctional centre), please contact your lecturer immediately. If it is an office/organisation firewall preventing access, you must find an alternative Internet access point to complete this task.

Describe in about 500 words the usage and value of information and communication technology in the everyday business operation of a courier company (packages and letters).

Write this in your journal entry on Interact2. Substantiate your claim above (importance/impact role of communication in a business/education), with references to similar cases available in journals which explains the value of this information to the organisation. You may include information of any one or more section of the business (eg. communication, article handling, sorting and delivery process, human resources, web interface for customers, vehicle maintenance, etc). This task must be completed by the date due - when the marker will access the published site.

Learning Outcomes 1 & 2:
Students will :

be able to describe the role of information and communication technologies in organisational activities;

be able to explain the value of information to an organisation