Task 1
Unit VI Reflection Paper
As discussed in the unit lesson, resolving conflict in the workplace requires using interpersonal skills, management skills, and techniques. Interpersonal skills can consist of understanding individual differences, self-esteem, self-confidence, communication, teamwork skills, problem-solving skills, cultural relations skills, motivation skills, customer service skills, ethical behavior skills, and stress management skills.
Management skills focus on the type of management skill applied such as collaborating, accommodating, forcing, avoiding, and compromising.
As a member of the workforce, you must be able to effectively resolve conflict, either with the use of interpersonal skills, management skills, or by applying the recommended ways of responding to tension in the workplace (e.g., overcoming defensiveness, accepting of the tension, and resolving the tension).
For your Unit VI Assignment, please reflect on your knowledge of resolving conflict that you have experienced or observed in the workplace. Please analyze what you have learned. Describe how your learned knowledge can be used. Also, identify how this information can be used to resolve conflict in the workplace in your current job or from a past incident you have experienced. What steps/methods were used in resolving the conflict?
Your reflection paper should be at least three pages in length, including an introduction, a body that supports your reflection, and a conclusion. Be sure to include a title page. The title page does not count toward the total page requirement.
Information about accessing the grading rubric for this assignment is provided below.
Number of Pages: 3 Pages
Academic Level: College
Paper Format: APA
Task 2
Columbia Southern University / Human Relations and Development
Unit V Essay
The use of teams can bring about great change within an organization; however, effective outcomes often depend on how teams are assembled and incorporated.
A key component to the assembly of a team is the level of diversity that will be included. As discussed throughout this unit, the presence of diversity can provide an advantage for a team but can also create some difficulties that must be overcome.
The essay topic is the advantages and disadvantages of diverse teams within an organization. The following questions should be addressed:
1. What are some advantages to utilizing diverse teams within an organization?
2. What are some potential difficulties that might need to be overcome in order for a diverse team to be successful?
3. What are some methods and tactics that can be utilized to overcome the potential difficulties?
4. As a conclusion, is it worth the effort to attempt to overcome the difficulties in light of the potential advantages of a diverse team?
Your essay should be at least three pages in length, including an introduction, a body of supported material, and a conclusion. The reference and title pages do not count toward the total page requirement.
A minimum of three scholarly references are required. Please use the CSU Online Library to locate the supporting references to write this essay.
Be sure to apply the proper APA format for the content and references provided. Consider reviewing the link below for the Success Center's tutorial on essay writing.
Number of Pages: 3 Pages
Academic Level: College
Paper Format: APA