Task - Research workforce requirements and develop workforce planning.
1. Review the JKL simulated business documents in Appendix 4, Task 1 and the scenario below.
2. Using the information provided in Appendix 1, review:
a. current data on staff turnover and demographics
|
Role
|
|
1. Senior Manager (4)
|
|
2. Branch Manager (6)
|
|
3. Line Manager (12)
|
|
4. Sales Force and customer service (80)
|
|
5. Mechanic (32)
|
|
Total number: 194
|
|
Male
|
Female
|
|
4
|
1. 0
|
|
6
|
2. 0
|
|
10
|
3. 2
|
|
29
|
4. 70
|
|
|
5. 3
|
Turnover: 21%
Exits: 41
Staff: 194 41/194x100=21%
b. projections for future workforce needs.
|
2014-2015
|
2015-2016
|
2016-2017
|
|
4
|
4
|
4
|
|
6
|
6
|
6
|
|
12
|
12
|
12
|
|
84
|
90
|
102
|
|
34
|
36
|
38
|
3. Using appropriate sources, investigate the external environment:
a. external factors that may affect workforce supply
Factors that may affect workforce supply may include:
1. Employee turnover patterns in a particular sector.
2. Projected availability of skills.
3. Number of people studying in a particular field.
4. Attrition rate in various occupations.
5. Projections in technology or legislative changes
6. Projections regarding cost of labour.
b. relevant industrial relations information, such as modern awards, conditions, rights and responsibilities of workers and management
c. relevant government policy.
Privacy policy
The purpose of this policy is to outline JKL's commitment to protecting the right to privacy of both employees and customers. Customer information is treated under the following rules.
Collection: Organisations must ensure that individuals are aware their personal information is being collected, why, who it might be passed on to and that they can ask the organisation what personal information it holds about them.
USE: Personal information may not be collected unless it is necessary for an organisation's activities and must only be used for the purpose it was collected.
Data quality: Organisations must take steps to ensure that the personal information they collect is accurate, complete and up- to-date.
Data security: An organisation must take reasonable steps to protect the personal information it holds from misuse and loss and from unauthorised access, modification or disclosure.
Openness: An organisation must have a policy document outlining its information handling practices and make this available to anyone who asks.
Access and correction: Generally, an organisation must give an individual access to personal information it holds about the individual on request.
Identifiers: Generally, an organisation must not adopt, use or disclose an identifier that has been assigned by a Commonwealth government agency.
Anonymity: Organisations must give people the option to interact anonymously whenever it is lawful and practicable to do so.
Transborder data flows: An organisation can only transfer personal information to a recipient in a foreign country in circumstances where the information will have appropriate protection.
Sensitive information: Sensitive information (such as about someone's health, political opinions or sexual preference), may only be collected with the consent of the individual (unless a public interest exception applies).
Business and strategic planning
Mission
JKL Industries is an Australian owned company selling forklifts, small trucks and spare parts to industry. We deliver value to customers and investors through our highly trained, motivated, and expert workforce.
Vision
JKL Industries believes in developing and unlocking the potential of its people to allow the company to become the leading supplier of forklifts, small, medium and large trucks in Australia.
Company values
- Performance excellence
- Value for investors, customers and employees
- Personal and professional development
- Diversity
- Sustainability.
Goals:
1. Provide value to investors and owners.
2. Provide value to customers.
3. Develop workforce potential.