Tanglewood Case Six

1. Develop a detailed selection plan for a Department Manager position. In this case, you should determine what you want to measure by analyzing KSAOs from the job description and the information on organizational culture in the case. The current selection methods are the experience check, education check, Marshfield Applicant Exam, and the Retail Knowledge Test. Do not include the current interview as part of the selection plan.

2. Develop initial interview questions. They would like 5 behavioral interview questions and 5 situational interview questions. Each interview question should have a very specific KSAO target as shown in the example.

3. Develop a scoring key for each interview question. This means you will have ten different scoring keys.