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Q. Suppose you were manager of a restaurant and you were told h1stly that a couple eating dinner had just seen a mouse. Illustrate what would you say to them? Explain how would you recover from this service crisis?

Q. If you are going to develop an "R" chart based on range statistics and you are using a sample size of 9 for your charting purposes. Which of subsequent is lower control limit D3 factor for chart?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9310243

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