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Suppose you were just notified that your company has experienced a major data breach. You’ve lost customer records, including user names, email addresses, password addresses, and phone numbers for all 5000,000 of your customers. Estimate the direct cost for notification, detection, escalation, remediation, and legal fees. Suppose the attacker contact you and offer to destroy all records, tell no one about the data breach, an show you how to patch the security hole. The only trick is they want to be hired as a “consultant” and have $600,000 deposited into their European bank account. Would you pay the “consulting” fee? Justify your answer.

Operation Management, Management Studies

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