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Suppose that we have a restaurant out of town which only has spaces for 70 cars and 2 for buses. Among all coming vehicles to the restaurant’s parking, 90% of time customers come with cars with the average of 2.6 people per car while 10% of time people will come to the restaurant with buses with the average of 20.2 people per bus. All coming customers to the restaurant regardless of coming either with cars or buses will stay in average 90 mins in the restaurant. In addition, similarly, regardless of coming either with cars or buses, 30% of all coming people will go the bar area which only has 50 seats while the rest will go the family dining area which has 200 seats. If we assume that the seats in both bar area and dining area are always available (one seat is always available to sit by each customer):

Select which of the following represents the capacity of each resources in terms of the number of incoming customers per hour it can handle

Car’s parking space

a) 135 b) 121 c) 70 d) 47

Bus’s parking spaces

a) 270 b) 40 c) 27 d) 2

Bar area spaces

a) 111 b) 50 c) 33 d) 7

Family dining area spaces

a) 285 b) 200 c) 191 d) 133

Which of the following are the bottleneck(s) for the service process? (Circle all that apply)

a) Car parking space b) Bus parking space c) Bar area d) Family dining area

Operation Management, Management Studies

  • Category:- Operation Management
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