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Suppose a company at which executives were rewarded for meeting targets based only on profits and stock prices switches to a balanced scorecard that adds measures for customer satisfaction, employee engagement, employee diversity, and ethical conduct. How, if at all, would you expect executives’ performance to change in response to the new control systems? How, if at all, would you expect the company’s performance to change?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91410440

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