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Q. Mary, an Ontario Area Regional Manager for a retail home ware chain, was located in the Toronto Area. Her job comprised supervising Store Managers within Ontario. For stores within a one hour drive of Toronto, she was frequently able to visit them, although much of her communications took place through email. For more distant stores, store visits or other face to face meetings were rare. Over time, Mary found which her relationships through the Managers of the stores close by were far better than through those at a distance. Suggest why this may have happened due to her communications. Could it have been remedied throughout increasing visits to remote stores?

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