Q1 In a supply chains management class, a practice exam posed a question as followed, if order cost increases how it affects order quantity? With answers A. Increases B. Decreases C. No affect D. None of the above. It seems to be C, no affect, however I am troubled in finding the reasoning why.

Q2 I want brief answers for all questions. And sources for answers.

1. Strategic Role of Employees' Please reply to the following-

Select a company that you believe uses its employees to achieve a competitive advantage. Describe how the employees effectively execute the strategy as well as how the company can sustain this position over time.

2. Shangri-La Hotel Please respond to the following-

a). Evaluate how employee training and development impacted Shangri-La Hotel strategy to Delight Customers Each and Every Time.

b). Assess whether or not Shangri-La Hotels' heavy investment in employee development yields a profitable return to the company.

c). Assess Shangri-La Hotel at maintaining service quality in the expanded markets as well as suggest what it may have done differently in high-wage counties.