Speedy oil provides a single-channel automobile oil change, Ask an Expert

Management Studies

Speedy Oil provides a single-channel automobile oil change and lubrication service. Customers provide an arrival rate of 2.5 cars per hour. The service rate is 5 cars per hour. Assume that arrivals follow a Poisson probability distribution and that service times follow an exponential probability distribution.

a. What is the average number of cars in the system?

b. What is the average time that a car waits for the oil and lubrication service to begin?

c. What is the average time a car spends in the system?

d. What is the probability that an arrival has to wait for service?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91354530

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