Source and use information on the hospitality industry-
ASSESSMENT 1 - STUDENT INFORMATION
You are to research and prepare a report (minimum of 700 words) to your assessor that discusses the hospitality industry. You must be sure to discuss the following:
- The employment opportunities and career path that awaits you on completion of this qualification.
- Describe the hospitality industry, including:
- Main roles and functions
- Inter-relationships of the different hospitality sectors (how they connect and work together)
- The relationship between tourism and hospitality
- The relationships between hospitality and other industries
- Detail of the Hospitality Commercial Sector.
- Legal issues that impact on the hospitality industry including:
- Consumer protection
- Duty of care
- Equal employment opportunity
- Anti-discrimination
Ethical issues that impact on the hospitality industry (and a basic explanation on how you would deal with them) including:
- confidentiality
- commission procedures
- overbooking
- pricing
- tipping
- gifts and services free of charge
- product recommendations.
ASSESSMENT 2 - STUDENT INFORMATION
You are to research and prepare a report to your assessor that outlines the role of a Maitre 'D or Commercial cook in detail:
Part 1 - You must be sure to discuss the following:
- The role of a Maitre 'D or Commercial cook
- Employment opportunities of a Maitre 'D or Commercial cook
- Products a Commercial cook is responsible to make / or areas where a Maitre 'D can work
- Details of the potential clients of a Commercial cook or Maitre 'D
PART 2 - You are to research and suggest ideas for a hospitality solution for a birthday party. Your suggestions should be in the form of a written proposal
Details: The birthday party you will be catering for will
- Include 50 people - all adults between the ages of 25 and 60
- Will be held in a private residence
- Has no dietary restraints
- Will be held at 6.00pm - 10.00pm
PART 3 - You will be required to "sell" your birthday party catering concept to your class in a short presentation. You should ensure you are prepared for this, and can explain your reasoning's for choosing the food items you have. Your assessor will be looking at both your technical knowledge, and your sales ability.
750 words
20 Harvard references.