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Ski magazine conducts and annual survey of readers to rate ski resorts. They used the following attri- butes as the basis for the survey: snow, grooming, terrain variety, challenge, value, lifts, service, weather, access, on-mountain food, lodging, dining, apre?s-ski, off-hill activities, family programs, scen- ery, terrain parks, and overall satisfaction. Classify each of these attributes using the eight dimensions of quality (i.e., performance, features, etc.).

The eight dimensions are: Performance, Features, Reliability, Conformance, Durability, Serviceability, Aesthetics and Perception.

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