SITUATION

Harrison Stevens. Second one ration president of a familvovad heating and air conditioning business. is concerned about his 19year.oki son. Barry. vino works as a runtime employee In the Ain. Although Barry made It through high school. he has not distinguished himself as a student or shown Interest In further elation. He is some at afferent In he attitude toward his work although he does reasonably-or at least minimally-satisfactory yak. Ms father sees Barry as Immature and more hterested in riding me/Wades than in building a terrenes. Stevens ants to pro his son with an opportune for personal development. In his mind, the process Shoe! begin with learning to work ha.

If Barry ekes the work and shows promise, he might eventually be groomed to tale over the bushels. His father also holds out faint hope that hard work might eventually inspire him to get a college education. In trying to achieve these goals. Stevens senses two Problems. The first problem is that Barry °Odiously lade motivation. The second problem relates to his supervision. Supervisors seemed reduction to demand much from Barry They may be afraid that being too had on the son rnig)A antagonize the boss. so they often a low Barry to get by with marginal performance.

1. In view of Barry's shortcomings, should Harrison Stevens seriously consider him as a potential successor?

2. How could Barry be motivated? Can Stevens do anything more to improve the situation or does the responsibility lie with Barry?

3. How could the quality of Barry's supervi-sion be improved to make his work experience more productive?