Outlook Starbucks- Building Relationships with Coffee Growers.

1) How does Dub Hay exemplify the definition of management?

2) Which managerial roles and competencies does Dub Hay display in the video?

3) Which of Katz and Khans management skills are evident in this video?

4) In what way is Starbucks an open system? Explain your answer.

Next, show how Starbucks demonstrates or applies any three historical management theories. Use one theory from each of the subsequent approaches classical, behavioural and modern management approaches.