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Q. Shortly after 8:00 a.m. (when the workday begins) each morning, Claudia receives a stack of 20 prospective client profiles to review. Claudia's job is to ensure which the profile is complete also which all referenced documentation is contained. After she reviews the profiles, she takes the stack to Harold, who performs a check of the financial s contained in the profile. Claudia needs an average of 10 minutes to review a profile, so she usually waits until after lunch to deliver the stack to Harold, having them in his in basket by 1:00 p.m. From this information, we can conclude two response ratios.

a. One of the appropriate response ratios is: (illustrate what is its name?)

b. Illustrate what is its value?

c. The second response ratio which we might conclude is what?

d. Illustrate what is its value?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9312680

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