Select at least one of the unit concepts below. Then find a current event in an article at the online periodical listed to illustrate that concept. Compose an analysis of that event or situation using the unit operations concept that you selected. Review the grading rubric if necessary to understand how your postings are scored.
Directions:
The unit textbook concepts for our discussion this unit are
- Total Quality Management in the Operations function
- Examples of the Cost of Quality from internal and external failures
- Application of the quality tools in figure 5-7
- Application of the concept of Six Sigma
- Measuring Quality in service organizations
- Use of control charts in statistical quality control
Select one of these concepts and find a current related article that describes it at Quality Magazine: http:/www.qualitymag.com/ (Links to an external site.) , ASQ Quality News Today: http://asq.org/qualitynews/qnt/execute/mainSetup (Links to an external site.) , or the Wall Street Journal: www.wsj.com (Links to an external site.) (you can use the Wall Street Journal every unit in this course).
You'll find one (or several current articles) to analyze. Remember to focus upon your selected operations concept in your analysis.