Select a current relationship with an individual or group that you would like to improve. This could be any relationship including but not limited to: customers, co-worker, supervisor, a department, an organization, friend, family member or spouse. This should be a relationship that you currently are in, one that you can make changes to and not one from the past.
Clearly state what the relationship is like now and how you would like it to be, where the conflicts tend to arise and how you used the tools learned in class and the assigned readings to change the outcome of interactions with this person or group. This paper is not expected to be formal but please use APA format if appropriate.
You should summarize the results of the interactions and the overall change (if any) in the relationship. You should also indicate how you intend to continue utilizing these tools in the future to improve communication, conflict resolution and negotiations for this relationship as well as with other individuals or groups.
Paper will include a cover page that states the student's name, course ID (MG5410), assignment name, date, and professor's name. All assignments will include page numbers, headings, proper spacing, formatting (one inch margins and Times New Roman (or similar) 11 / 12 point font), and references.
Papers will be graded based on the following criteria:
40% - Subject matter: Includes a clear overview of the situation, tools that were implemented and summary of the findings. Utilized at least 4 of the tools learned in class, through assigned readings or additional research.
40% - Higher order thinking (theory versus experience, analysis of findings)
20% Organization / mechanics (included organization, format, grammar, spelling, readability, style)
Tools need to be used in the paper (choose at least four of them):
1. Rational persuasion: trying to convince someone with reason, logic, or facts.
2. Inspirational appeals: trying to build enthusiasm by appealing to other's emotions, ideals, or values.
3. Consultation: getting others to participate in planning, making decisions, and changes.
4. Ingratiation: getting someone in a good mood prior to making a request; being friendly, helpful, and using praise, flattery, or humor.
5. Personal appeals: referring to friendship and loyalty when making a request.
6. Exchange: making explicit or implied promises and trading favors.
7. Coalition tactics: getting others to support your efforts to persuade someone.
8. Pressure: demanding compliance or using intimidation or threats.
9. Legitimating tactics: basing a request on one's authority or right, organizational rules or policies, or explicit or implied support from superiors.