SCENARIO

You have been appointed as Information Handling Management trainee at Emirates Group/any organisation of your choice. The organisation is expecting some inputs from you on the process of information gathering and information technology systems used to deliver information to different levels in the organisation. As part of your research, analysis, and evaluation you will need to complete the following task:-

Guidelines to Achieve LO1, LO3 & LO4

1.1 Discuss the different types of decisions that take place in an organization.

1.2 What level of Information and Knowledge is required usually to take decisions?

1.3 Discuss the difference between external and internal sources of information

1.4 Suggest a change for your relevant department on how communication is done and justify your recommendation

3.1- Discuss the different types of communication tools used at selected organization. Provide examples demonstrating the use of some popular tools of communication while communicating with internal and external stakeholders.

3.2- Identify problems associated with existing systems of communication and suggest strategies for improvement

3.3- Explain how the transition from the old to the suggested new system would benefit the organization.

3.4- Complete a Personal communication skill Audit and create a personal plan to improve your own communication skills

4.1 – Explain how the process of collecting, formatting, storing and disseminating of information and knowledge in your department is done. To whom is this information accessible and why?