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Scenario Your organization has made the decision to hire an assistant manager for your store. Previously, you had a store manager and seven retail salespeople, but as the store has grown from 2,000 to 10,000 feet, the need for this position arose.

The responsibilities for this person will include opening the store, closing the store, counting the till atthe end of the night, providing customer service and managing any customer service problems that may arise.

Management of staff, including overseeing and contributing to the accomplishment of to-do lists created by the store manager will also be required.

Based on this new job, you know that you must organize the hiring process for this new position. You have already recruited for the position and have 35 resumes on file for the position. You call a meeting to discuss next steps in hiring of the new candidate.

1. Proposed criteria for the ideal candidate, along with related scoring as outlined in questions 3.

2. Interview questions

3. Proposed statistical selection model and reasoning for using this model as opposed to the other options.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92784662

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