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Scenario: University Hospital has a very busy obstetrical unit, with dozens of nurses, secretaries, technicians, dietary staff, surgeons, midwives, and others traveling the halls at any time. Employees must wear picture badges.

Security has just informed you that a newborn was abducted. An individual posing as an employee in scrubs came into the mother's room and informed her she needed to take the infant for an exam by the physician. Since the "employee" appeared legitimate, the mother complied. A few hours later when the mother inquired about her child, the staff knew nothing about physician tests. Security was immediately informed, the police called and the hospital is in “lock down”.

1. Describe a plan with at least 5 main points to prevent this abduction from happening in the future. Then identify a list of at least 5 individuals or roles that would need to be trained on this plan. Finally, suggest at least one limitation of the plan and how to ensure that risk is diminished.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M93108767

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